Director of CoachNet Global
Jonathan Reitz, MCC is Director of Training/CEO at CoachNet Global, an ICF Accredited Coach Training Program (ACTP) in Cleveland, Ohio.
He took the shortest route into coaching, starting as a morning radio disc jockey and television news anchor. Jonathan holds the Master Certified Coach (MCC) credential in the International Coaching Federation. “Coaching to develop people/leaders gets me up in the morning. Sometimes it keeps me awake at night,” says Jonathan Reitz.
Jonathan Reitz is the author of “Coaching Hacks: Simple Strategies to Make Every Conversation More Effective” and is the primary architect of CoachNet’s Integrated Coach Training process. CoachNet has trained coaches all over the world.
Jonathan is also a Managing Partner for the Harrison Assessment. His coaching has been featured on the World Business and Executive Coaches Summit (WBECS) and he teaches in the Weatherhead School of Management Coaching Program at Case Western Reserve University in Cleveland, Ohio. His first career was in morning radio and television, where he interviewed two Presidents, artists such as Frank Sinatra and Garth Brooks, plus other newsmakers.
Jonathan has started 7 businesses and not for profit organizations in his career, and leadership and entrepreneurism are foci for his coaching practice. In his spare time, Jonathan is an accomplished bass player and enjoys a semi-competitive round of golf. Because of his morning radio & television career, he spent more than 20 years getting up earlier than anyone you know. Jonathan Reitz lives near Cleveland, Ohio with his wife Joy and daughter Julia. He and Joy are huge Cleveland sports fans and enjoy nothing more than cheering for the beloved Cleveland Indians.
Why Reviewing Recordings of Your Coaching Is a Critical Success Habit
This week on Transformational Tuesday, we discussed a crucial topic for coaches – Why Reviewing Recordings of Your Coaching Is a Critical Success Habit by Jonathan Reitz.
Jonathan is an ICF-MCC, Director of Training/CEO at CoachNet FLUXIFY, a global coaching and multiplication firm focusing on developing and supporting excellent coaches in Ohio.
A former morning radio disc jockey and television news anchor, Jonathan is the President of the International Coach Federation of Cleveland Chapter, an ICF Assessor, and Master Certified Coach. He underpinned the importance of why and how reviewing own coaching recording can help coaches to dramatically improve their coaching skills within a short time.
This webinar explores the key lessons coaches can take from building a habit of reviewing recordings of your coaching. Here are the key lessons from this webinar:
- We do sound differently on a recording than we do when we hear ourselves in our own heads.
- Let your client know who’s going to have access to these recordings?
- Make the recording available to the client. Give them the control.
- When they know that it’s been recorded and they have access to the recording, they become more open and vulnerable.
- And this can end differently.
- Never record your sessions in the middle of your coaching engagements. Negotiate in the beginning and keep it in place the entire time.
- If you’re an American coach, you want to get into the habit of recording every session (for the sake of liability insurance in the United States).
- Building habits around listening to recordings and evaluating those recordings can accelerate your coaching skills.
- Get over the discomfort: acknowledge that nobody likes to hear their own voice.
Three Keys to building habits to listening and evaluating your coaching records:
- Manage the experience: Why do you want to include these recordings in your process?
- Take aim at the right things: What are you actually looking for?
- Recording test practices: How to make the most of your recordings.
Remember why people come to coaches…
- People come to coaches to accomplish something that they can’t on their own.
- This makes a tremendous difference in what goes in those coaching conversations
- When you hear your own recordings, your awkward moment of agony turns into a motivation to give your best as a coach.
What does ICF measure in your credential reviews based on your coaching recordings?
- Coach behaviors. Which is not what coaching is about! Coaching is about helping the other person change. So, that’s the lens we have to listen to when we review our own recording.
- We have to listen differently when we evaluate our coaching conversations.
- As coaches, we’ve all been trained to listen to our clients. But it doesn’t matter if the client does not walk away with something valuable to them.
What you can learn from your recordings…
- The coach provides/holds the structure – In a coaching conversation, the coach provides the structure of the conversation.
Tip: While listening to your recordings, think about how you’re providing structure to your coaching conversations.
- The client provides/holds the content – Is the client bringing things that really matter to them?
Tip: Is your client bringing something meaningful or that makes a difference to them?
- Discovery is a result of both contributions.
Four Lenses for Listening
- You have four potential lenses to look at while listening to your recordings.
- Listen to the recording twice, each time with a different mindset, two different lenses:
- Context lens
- Coach Performance Lens
Tip: If you’re working on your ACC, these two lenses should be the center.
Tip: For PCC, MCC, or EMCC level:
- Client Outcome lens
- Discovery lens
What is it that caused AHA/OMG in the conversation?
Here’s how you think through these:
- Pass 1: Listen for Structure
- Pass 2: Listen for Content
- Pass 3: Review for Discovery
Best practices for reviewing your coaching recordings:
- Make a regular schedule. Follow it.
- Record every session.
- Put a permission clause in your agreement.
- Have a target/goal.
- Use a transcript.
- Wait a while before you listen.
- Don’t listen to the same client twice in a row.
- Remember the session wasn’t likely as good as you think it was nor as bad as you fear it was.
“Reviewing the recordings of my own coaching is the single thing that has improved my coaching skills the most.”
We hope you found our webinar with Jonathan Reitz informational and valuable.
A big shoutout to Jonathan Reitz for sharing such powerful tips on coaching conversations!
Check out our entire video to know deeper about best practices for reviewing recordings, and how this habit can help you to level up your coaching skills.
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Stay tuned for the next episodes!